Kuan from Morganville, NJ has been a Green Sun Energy Services client since April of 2019. The 22 kW standby generator at the house was installed by another company in October of 2014, and Kuan moved its servicing to us four and a half years later, taking an extended parts-and-labor warranty at the same time. Sixteen visits are on the record since: every scheduled interval from the four-year service through to the nine-year, completed in February of 2024 with 91 hours on the meter and the fuel plenum clear of rust, plus a battery replacement and several courtesy calls in between. The machine is still under one of our annual service plans, which is the reason that list keeps growing rather than stopping at a handover and a single visit.
Project Facts
- Location
- Morganville, NJ
- Service
- Standby Generator Service
- Client since
- April 2019
- Manufacturer
- Generac Model # 6552
- Rated output
- 22 kW LP / 19.5 kW NG
- Transfer switch
- 100 amp
- Load management
- Managed Whole House
Standby generator questions from Morganville homeowners
Can the exercise time be changed?
Yes, though the procedure depends on the controller and the model, and older and newer control platforms use different setup interfaces. Remote monitoring may also offer it, depending on the generator.
Can a generator be installed in a flood zone in Morganville?
Yes, but the generator and its electrical equipment may need to be elevated or otherwise protected. The installation is evaluated against the property's FEMA flood zone, its Base Flood Elevation and Design Flood Elevation, the municipal flood ordinance, any applicable freeboard, and NJDEP requirements where they apply. It is a property-by-property assessment rather than a rule of thumb.
Does every generator need a valve adjustment?
No. Valve-clearance requirements depend on the engine and the model. The technician identifies the model and serial number and follows the applicable maintenance schedule, rather than assuming every air-cooled machine gets the same procedure.