Caitriona from Middletown, NJ has been a Green Sun Energy Services client since May of 2021. The generator was installed by another company and commissioned in January of 2014, and the servicing came to us seven years later. It has been seen every spring since – June of 2021, June of 2022, July of 2023, July of 2024, May of 2025 and April of 2026 – working up from the seven-year service to the ten-year interval it now repeats, along with a courtesy visit in January of 2025. Six consecutive years on a machine somebody else installed is the whole argument for taking over servicing: the record starts the day we do, and from then on there is one.
Project Facts
- Location
- Middletown, NJ
- Service
- Standby Generator Service
- Client since
- May 2021
Standby generator questions from Middletown homeowners
Does the transfer switch need flood protection as well as the generator?
Yes. A flood review should cover much more than the generator enclosure. FEMA recommends that a residential standby system consider elevation or protection of the generator, the transfer switch, the normal and emergency panels, the feeders and the control wiring together.
Can a generator be raised on a platform?
Yes. Manufacturer guidance specifically covers installations on platforms and other supporting structures, and directs them to the applicable fire-safety standard, including a noncombustible surface extending beyond the generator for the configuration addressed. Flood and structural requirements have to be satisfied as well.
Why do outages last longer on some Middletown streets than others?
Mature tree cover over overhead lines is the usual reason. Limbs coming down in wind, snow or ice take the lines with them, so heavily treed streets tend to see both more frequent outages and longer restoration times than open ones. It is one of the honest arguments for standby power rather than a portable generator.