Ted from Atlantic Highlands, NJ has been a Green Sun Energy Services client since July of 2019. The 20 kW Generac standby was installed by another company in October of 2013, and in 2019 the servicing switched to Green Sun. One of our annual service plans supports it: spark plug and air filter, oil and filter, battery inspection, load testing and a full performance check each year, the most recent completed in January of 2026 with 219 hours on the meter against 67 at that first visit. A service call in June of 2026 cleared a controller fault and then ran the machine through a simulated outage to confirm it picked up the house. On the bay in Atlantic Highlands, where coastal storms are what usually takes the power out, the whole house runs from the generator through a managed transfer switch.
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