Joe from Marlboro, NJ has been a Green Sun Energy Services client since March of 2019. His 20 kW Generac from the 5800 series was installed by another company in April of 2013 and he switched the servicing to us nearly six years later, on a Silver plan. A machine that age needs its annual visit more than a new one does, not less. Marlboro is in Monmouth County.
Project Facts
- Location
- Marlboro, NJ
- Service
- Standby Generator Service
- Client since
- March 2019
- Manufacturer
- Generac Model # 5887
- Rated output
- 20 kW LP / 18 kW NG
- Transfer switch
- 90 amp
- Load management
- Managed Whole House
Standby generator questions from Marlboro homeowners
Why do outages last longer on some Marlboro streets than others?
Mature tree cover over overhead lines is the usual reason. Limbs coming down in wind, snow or ice take the lines with them, so heavily treed streets tend to see both more frequent outages and longer restoration times than open ones. It is one of the honest arguments for standby power rather than a portable generator.
Which way should the generator face?
Orientation has to comply with the installation instructions and must not create an unsafe exhaust or carbon-monoxide condition. Windows, doors, soffit openings, intake vents, window wells and mechanical fresh-air intakes all bear on it. Which way the machine faces is part of the site design, not an aesthetic choice made at the end.
How can a whole house be carried on a smaller electrical service?
Through load management. One or more large loads are controlled so they do not start at the same moment, or shut down briefly if generator demand climbs too high. That is what allows whole-house coverage where the raw sum of every connected load would otherwise exceed the machine.