David from Belford, NJ has been a Green Sun Energy Services client since August of 2022. His generator is an 11 kW Generac from the 7032 series, covered by our Gold plan on a ten year term. What Gold buys is predictability: the maintenance visits happen on a schedule somebody else keeps track of, the wear parts are included, and the bill does not arrive as a surprise after a failure. Belford is in Monmouth County, down near the bay, where the ground is flat and the power lines are old.
Project Facts
- Location
- Belford, NJ
- Service
- Standby Generator Service
- Client since
- August 2022
- Manufacturer
- Generac Model # 70321
- Rated output
- 11 kW LP / 10 kW NG
- Fuel
- Natural Gas
- Transfer switch
- 50 amp
- Load management
- Managed Whole House
Mike did a great job servicing our generator.
Green Sun Energy Services replied
Thank you, David, and Mike will appreciate that. The standby generator at your home in Belford is serviced annually, which is less about fixing anything and more about proving the machine will run on the day the grid stops. Quick, thorough and no surprises is what a good service visit looks like.
Standby generator questions from Belford homeowners
What is Base Flood Elevation and why does it matter here?
Base Flood Elevation is the elevation associated with the base flood -- generally the flood with a one percent chance of being reached or exceeded in any year. For a generator it is often the starting point for working out how high the mechanical and electrical equipment has to be protected or raised.
Can it start during a brownout when the power is not fully off?
Yes. The controller monitors whether the utility supply is acceptable, not merely whether voltage is present, so it can start while some lights and appliances still appear to be working. That is usually the explanation when a generator runs during severe utility-voltage problems.
Do underground utilities have to be marked before the trench is dug?
Yes. Underground facilities must be addressed through the New Jersey One Call process before the excavation begins, which is what protects buried gas, electric, telecommunications and water lines from being struck.