Nick from Long Branch, NJ has been a Green Sun Energy Services client since May of 2019. He and Sharon put their 20 kW Generac under our PowerBase Silver plan that spring, and it has stayed there since. Silver buys scheduled maintenance rather than repairs: the oil and filters get changed, the battery gets tested, the transfer switch gets checked, and the unit gets run under load while somebody is standing there to watch it. Long Branch is in Monmouth County, on a stretch of coast where the power goes out often enough to matter.
Project Facts
- Location
- Long Branch, NJ
- Service
- Standby Generator Service
- Client since
- May 2019
- Manufacturer
- Generac Model # 6730
- Rated output
- 20 kW LP / 18 kW NG
- Transfer switch
- 90 amp
Always been there for us especially when it comes to servicing. Service people do a very good job.
Green Sun Energy Services replied
Thank you, Nick. Being there is most of it. The 20 kW Generac at your home in Long Branch is serviced on a schedule, and the people who arrive are the people who know the machine, which is why a visit tends to be quick. We are glad the relationship has felt steady from your side too.
Standby generator questions from Long Branch homeowners
Can a generator be installed in a flood zone in Long Branch?
Yes, but the generator and its electrical equipment may need to be elevated or otherwise protected. The installation is evaluated against the property's FEMA flood zone, its Base Flood Elevation and Design Flood Elevation, the municipal flood ordinance, any applicable freeboard, and NJDEP requirements where they apply. It is a property-by-property assessment rather than a rule of thumb.
Why can't a generator be wired straight into the panel?
Because a standby generator needs approved transfer or interconnection equipment so that it cannot unintentionally energise the utility supply. The transfer switch is one of the most important electrical-safety components in the whole installation, not an accessory to it.
Can the generator be connected to any nearby gas pipe?
No. The branch supplying the generator has to be sized for the flow and pressure the machine needs. A pipe that happens to be close by may be too small, or may already be carrying too much load. Undersized piping shows up as poor starting, unstable running, reduced output or a generator that shuts down under load.