Richard from Matawan, NJ has been a Green Sun Energy Services client since September of 2018. The 20 kW standby generator at the house was installed by another company in September of 2016, and Richard moved its servicing to us two years later. The two and three-year intervals were both carried out, the second completed in July of 2019 with 23.8 hours on the meter, and a repair was made under the manufacturer’s warranty along the way. Warranty work is the part of a service relationship people rarely think about until they need it: the cover belongs to Generac, but somebody has to diagnose the fault, file the claim and do the work, and that somebody is whoever services the machine.
Project Facts
- Location
- Matawan, NJ
- Service
- Standby Generator Service
- Client since
- September 2018
- Manufacturer
- Generac Model # 6729
- Rated output
- 20 kW LP / 18 kW NG
- Transfer switch
- 90 amp
- Load management
- Whole House
Standby generator questions from Matawan homeowners
Does new gas piping have to be pressure tested in Matawan?
Yes. Gas piping subject to the adopted fuel-gas code must be inspected and tested before it is accepted. New Jersey adopts the 2024 International Fuel Gas Code, which governs the inspection, the test pressure and how long the test has to hold.
Will the sump pump keep working if the power goes out?
It will if it is on the generator. This matters most in exactly the weather that causes outages: heavy rain and a power cut tend to arrive together, and a sump pump without power cannot keep a basement dry. A sump pump is one of the loads worth confirming during the survey rather than assuming.
Does a permanently installed generator need a disconnect?
Yes. Permanently installed generators fall under the disconnecting-means requirements of the National Electrical Code's generator article, and the equipment and electrical design have to satisfy those requirements alongside the machine's own listing and instructions.