Eugene from Monroe Township, NJ has been a Green Sun Energy Services client since November of 2018. The 20 kW standby generator at the house was installed by another company in March of 2013, and Eugene moved its servicing to us five years later. Every interval since has been carried out — the three-year service through to the nine-year, the most recent completed in October of 2024 with 193.8 hours on the meter and the fuel plenum inspected and clear of rust — along with a battery replacement. Batteries are the commonest reason a standby generator fails to start, and they are a consumable rather than a fault: replacing one at the right moment is the difference between a machine that starts and a machine that only intends to.
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