Thomas from Westfield, NJ has been a Green Sun Energy Services client since September of 2014. The 20 kW standby generator at the house was installed by another company, and Thomas brought its servicing to us while the machine was still close to new — the first visit in October of 2014 found barely 15 hours on the clock. It went through the full maintenance sequence from there: the one-year service that autumn, then the two, three and four-year intervals through to 2017, with a service kit supplied along the way. The transfer switch is a managed whole-house type, so the generator carries the entire house rather than a handful of chosen circuits — which is exactly why the annual service matters, because there is no partial failure mode to fall back on.
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