Comprehensive Generator Service Plans
As a Generac authorized sales and service dealer, we developed PowerBase™, our exclusive suite of Generac generator service programs that will ensure your generator operates seamlessly when the lights go out. With PowerBase™, we take a proactive approach to maintain your Generac standby generator, ensuring that it operates flawlessly and avoiding potential problems that may go unnoticed. This proactive approach saves you from serious damages and potentially costly emergency repairs.
Each of our five service plans include a combination of these three services:
1. Scheduled Maintenance
To ensure the safe and dependable operation of your Generac air-cooled backup generator, regular maintenance with authentic Generac parts, is necessary. All of our PowerBase™ service programs include scheduled maintenance with all parts & labor required to complete the following services on your generator:
- Perform 5-Minute Performance Test
- Change Oil and Oil Filter
- Check/Change Spark Plugs
- Check/Adjust Valve Clearance
- Check/Change Air Filter
- Update Firmware
- Check Battery Charge State
- Clean Battery
- Inspect Gas Fittings
- Check Vibration/Noise/Leakage
- Inspect Fuel Plenum
- Clear Enclosure Louvers
2. Warranty, Maintenance & Repair
All Generac Air Cooled Generators from 2014 onwards come with a standard 5-year limited warranty, covering comprehensive parts, labor, and engine components. Upgrade options are available for extended warranties up to 10 years. If your generator is older or out of warranty, we offer prompt and efficient repairs on a time and materials basis. Trust our expertise to keep your generator running smoothly. Contact us today for reliable maintenance and repair solutions.
3. Monitoring
This cutting-edge technology keeps us informed about your Generac standby generator's status and maintenance needs. Access vital information, set exercise schedules, review running and maintenance history, and receive status change notifications conveniently through your computer, smartphone, or mobile device.
Summary Of Our Five Generac Generator Service Plans
As a Generac authorized sales and service dealer, we developed our PowerBase™ Program to provide you with the combination of services listed above conveniently packaged into the five affordable generator service plans listed below:
Comprehensive Generator Service Plans
As a Generac authorized sales and service dealer, we developed PowerBase™, our exclusive suite of Generac generator service programs that will ensure your generator operates seamlessly when the lights go out. With PowerBase™, we take a proactive approach to maintain your Generac standby generator, ensuring that it operates flawlessly and avoiding potential problems that may go unnoticed. This proactive approach saves you from serious damages and potentially costly emergency repairs.
Each of our five service plans include a combination of these three services:
1. Scheduled Maintenance
To ensure the safe and dependable operation of your Generac air-cooled backup generator, regular maintenance with authentic Generac parts, is necessary. All of our PowerBase™ service programs include scheduled maintenance with all parts & labor required to complete the following services on your generator:
-
- Perform 5-Minute Performance Test
- Change Oil and Oil Filter
- Check/Change Spark Plugs
- Check/Adjust Valve Clearance
- Check/Change Air Filter
- Update Firmware
- Check Battery Charge State
- Clean Battery
- Inspect Gas Fittings
- Check Vibration/Noise/Leakage
- Inspect Fuel Plenum
- Clear Enclosure Louvers
2. Warranty, Maintenance & Repair
All Generac Air Cooled Generators from 2014 onwards come with a standard 5-year limited warranty, covering comprehensive parts, labor, and engine components. Upgrade options are available for extended warranties up to 10 years. If your generator is older or out of warranty, we offer prompt and efficient repairs on a time and materials basis. Trust our expertise to keep your generator running smoothly. Contact us today for reliable maintenance and repair solutions.
3. Monitoring
This cutting-edge technology keeps us informed about your Generac standby generator's status and maintenance needs. Access vital information, set exercise schedules, review running and maintenance history, and receive status change notifications conveniently through your computer, smartphone, or mobile device.
Five Generac Generator Service Plans
As a Generac authorized sales and service dealer, we developed our PowerBase™ Program to provide you with the combination of services listed above conveniently packaged into the five affordable generator service plans listed below:
PowerBase™ Bronze
- This maintenance plan is our pay-as-you go program for scheduled maintenance on your Generac generator.
- Basic wi-fi monitoring is provided by Generac on all units with the Evolution 2.0 controller.
- Prices are subject to change on an annual basis.
PowerBase™ Silver
Our value leader and most sought-after standby generator service plan is designed to provide exceptional value and peace of mind. With Affordable annual payments, you'll enjoy the following benefits:
- Fixed Price on 5 Years of Scheduled Maintenance: Our service plan offers a fixed price for 5 years of scheduled maintenance, ensuring predictable costs and hassle-free upkeep. Service visits are scheduled every 365 days or based on 200 hours of run time between visits. This regular maintenance keeps your generator running smoothly and optimally.
- Standard Limited Warranty: Benefit from our standard limited warranty, covering 5 years from the date of Generator Activation. Years 1 and 2 include both parts and labor, year 3 covers parts only, and years 4 and 5 specifically cover parts for the short block. Rest assured knowing your generator is protected.
- Basic Wi-Fi Monitoring: Enjoy the convenience of basic wi-fi monitoring, provided by Generac, on all units equipped with the Evolution 2.0 controller. Monitor your generator's status remotely and receive important notifications for added peace of mind.
PowerBase™ Gold
This maintenance plan offers exceptional benefits, including an extended parts and labor warranty for 5, 7, or 10 years, along with 5 years of scheduled maintenance. With an affordable up-front fee and annual payments, you can also enjoy a fixed price for 5 years of scheduled maintenance, with up to two visits per year. Key features of this Generac generator maintenance plan include:
- Fixed Price on 5 Years of Scheduled Maintenance: Our service plan offers a fixed price for 5 years of scheduled maintenance, ensuring predictable costs and hassle-free upkeep. Service visits are scheduled every 365 days or based on 200 hours of run time between visits. This regular maintenance keeps your generator running smoothly and optimally.
- Extended Warranty: Enjoy peace of mind with an extended warranty for 5, 7, or 10 years from the date of Generac Generator Activation. This comprehensive warranty covers both parts and labor, ensuring your generator is protected.
- Wi-Fi Monitoring: All units equipped with the Evolution 2.0 controller receive basic Wi-Fi monitoring provided by Generac. This feature allows you to conveniently monitor your generator's performance and receive important notifications remotely.
PowerBase™ Platinum
This Generac generator maintenance and service program includes wireless or cellular monitoring and scheduled maintenance. For a very reasonable up-front fee and low monthly payments, we not only monitor the real time status of your generator but dispatch a Generac Authorized Service representative if we discover a problem. With a very reasonable up-front fee and affordable annual payments, you'll benefit from the following features:
- Fixed Price on 5 Years of Scheduled Maintenance & Monitoring: Our service plan offers a fixed price for 5 years of scheduled maintenance, ensuring predictable costs and hassle-free upkeep. Service visits are scheduled every 365 days or based on 200 hours of run time between visits. This regular maintenance keeps your generator running smoothly and optimally.
- Standard Limited Warranty: Enjoy our standard limited warranty, covering 5 years from the date of Generator Activation. Years 1 and 2 include both parts and labor, year 3 covers parts only, and years 4 and 5 specifically cover parts for the short block. We stand behind the quality and reliability of your generator.
- Wireless Remote Monitoring: Stay connected and informed with wireless remote monitoring. We provide real-time status updates for your generator, allowing you to monitor its performance from anywhere. If any issues arise, our system will promptly alert our team, enabling us to dispatch a Generac Authorized Service representative to address the problem.
Active Fleet Monitoring over Wi-Fi: Wi-Fi connectivity is included with Generac units equipped with the Evolution 2.0 controller. Our active fleet monitoring system allows us to keep a constant watch over your generator's performance, ensuring its reliability and functionality. All others require the installation of either a Wi-Fi adapter or Cellular Modem.
PowerBase™ Diamond
Our most comprehensive Generac generator service plan provides extended warranty coverage, scheduled maintenance, and real-time monitoring. With a single up-front fee and affordable annual payments, you'll benefit from the following features:
- Fixed Price on 5 Years of Scheduled Maintenance & Monitoring: Our service plan offers a fixed price for 5 years of scheduled maintenance, ensuring predictable costs and hassle-free upkeep. Service visits are scheduled every 365 days or based on 200 hours of run time between visits. This regular maintenance keeps your generator running smoothly and optimally.
- Extended Warranty: Enjoy extended warranty coverage for 5, 7, or 10 years (including parts and labor) from the date of Generac Generator Activation. We provide peace of mind and assurance that your generator is protected against unforeseen issues.
- Real-Time Monitoring: Stay informed about your generator's real-time status through our advanced monitoring system. We offer active fleet monitoring over Wi-Fi, included with Generac units featuring the Evolution 2.0 controller. If any issues are detected, we will promptly dispatch a Generac Authorized Service representative to resolve the problem. If you do not have existing Wi-Fi capabilities, we will need to install either a Wi-Fi adapter or Cellular Modem.
Active Fleet Monitoring over Wi-Fi: Wi-Fi connectivity is included with Generac units equipped with the Evolution 2.0 controller. Our active fleet monitoring system allows us to keep a constant watch over your generator's performance, ensuring its reliability and functionality. All others require the installation of either a Wi-Fi adapter or Cellular Modem.
