Stephen from Marlboro, NJ has been a Green Sun Energy Services client since November of 2019. His 22 kW Generac from the 7000 series runs on Platinum, our upper tier, which has now been in place for seven winters. What Platinum adds over the basic plan is Wi-Fi monitoring alongside the scheduled maintenance, so the generator is checked in person on a calendar and watched electronically in between. Marlboro is in Monmouth County.
Project Facts
- Location
- Marlboro, NJ
- Service
- Standby Generator Service
- Client since
- November 2019
- Manufacturer
- Generac Model # 7042
- Rated output
- 22 kW LP / 19.5 kW NG
- Fuel
- Natural Gas
- Transfer switch
- 100 amp
- Load management
- Whole House
Successfully diagnosed and corrected battery issue with my generator.
Green Sun Energy Services replied
Thank you so much for the 5-star review! We're glad our team was able to quickly diagnose and correct the battery issue with your generator. Keeping your backup power system running reliably is our top priority, and it's always great to hear that we’ve delivered on that promise.
If you ever have any questions or need service in the future, don’t hesitate to reach out—we're here to help!
– The Green Sun Energy Services Team
Standby generator questions from Marlboro homeowners
Does a generator keep the well running during an outage in Marlboro?
Yes, when the well pump is included in the design. A private well pump is electric, so without power there is no running water at all -- a different order of problem from losing the lights. Homes on a well are among the clearest cases for standby power, and the pump belongs on the load list from the start.
Can the platform height be read off the FEMA flood map?
Not necessarily. The map matters, but it may not carry every elevation the platform design needs. An Elevation Certificate, a surveyed ground elevation, the Base Flood Elevation, the Design Flood Elevation, the local freeboard and the municipal flood ordinance can all bear on it, so the height is calculated for the specific property.
Why can't a generator be wired straight into the panel?
Because a standby generator needs approved transfer or interconnection equipment so that it cannot unintentionally energise the utility supply. The transfer switch is one of the most important electrical-safety components in the whole installation, not an accessory to it.