Standby Generator Service

Vincent from Red Bank, NJ has been a Green Sun Energy Services client since November of 2014. The 20 kW standby generator at the house was installed by another company in October of 2012, and Vincent brought its servicing to us two years later. Every scheduled interval from the two-year service through to the ten-year has been carried out, the last of those in July of 2022, along with service calls in 2021, 2022 and 2024 when something needed attention between visits. At the ten-year visit the hour meter read 292 hours — the machine had run for the equivalent

Don from Red Bank, NJ has been a Green Sun Energy Services client since March of 2017. The 17 kW standby generator at the house was installed by another company, and Don and Jacqueline brought its servicing to us, with the two-year service completed that April. The hour meter told the real story: 458 hours. Most standby generators we see at that age have run for a few dozen hours, so this one had done many times the usual work — and that is precisely the case where the scheduled service stops being a formality and starts being the thing

Cindy from Red Bank, NJ has been a Green Sun Energy Services client since March of 2016. The 20 kW standby generator at the house was installed by another company, and Cindy brought its servicing to us — the one-year check first, then the two-year service completed in March of 2017 with 37 hours on the meter. A 20 kW machine on a managed whole-house switch carries everything when the grid drops, which is why the annual visit covers the whole system rather than just the engine: oil and filters, plugs, battery, and a load test that proves the transfer

Walter from Aberdeen, NJ has been a Green Sun Energy Services client since October of 2018. The 16 kW standby generator at the house was installed by another company in October of 2015, and three years on Walter asked us to take it over. We began with a startup inspection — the visit we run on any machine we did not install ourselves, because there is little point servicing a generator before knowing what condition it is actually in — and then carried out the scheduled service that same month, with 23 hours showing on the meter. On a managed

Angela from Brick, NJ has been a Green Sun Energy Services client since September of 2014. The 10 kW standby generator at the house was installed by another company in November of 2012, and Angela moved its servicing to us two years later. It ran the full maintenance sequence from there: the one-year service in 2014, then the two, three, four and five-year intervals through to May of 2018. The hour meter read 65.8 hours at that last visit — not much running for a house in Ocean County, which takes the weather off the water first and loses power

John from Howell, NJ has been a Green Sun Energy Services client since July of 2014. The 20 kW standby generator at the house was installed by another company in February of 2013, and John brought its servicing to us the following year. It then ran the full maintenance sequence with us: the one-year service in 2014, then the two, three, four and five-year intervals through to April of 2018, with a service kit supplied in 2014 and a service call in 2016 when something needed attention between visits. At that last scheduled visit the hour meter read 62.5 hours

Tim from Tinton Falls, NJ has been a Green Sun Energy Services client since June of 2019. The 22 kW standby generator at the house was installed by another company, and Tim moved its servicing to us that summer, adding an extended parts-and-labor warranty at the same time. It has been serviced every year since — the three-year interval in 2019, the four-year in 2020 and the five-year in 2021. The hour meter read under 13 hours at that first visit, which is the happy version of owning a generator: it has hardly been needed. It still has to start

Thomas from Westfield, NJ has been a Green Sun Energy Services client since September of 2014. The 20 kW standby generator at the house was installed by another company, and Thomas brought its servicing to us while the machine was still close to new — the first visit in October of 2014 found barely 15 hours on the clock. It went through the full maintenance sequence from there: the one-year service that autumn, then the two, three and four-year intervals through to 2017, with a service kit supplied along the way. The transfer switch is a managed whole-house type, so

Katie from West Long Branch, NJ has been a Green Sun Energy Services client since April of 2019. Her 22 kW Generac was installed by another company in November of 2014 and she switched the servicing to us more than four years later, on a Silver plan. Silver pairs the annual visit with the Generac factory warranty, and on a machine of that size the annual visit is what keeps the warranty worth having. West Long Branch is in Monmouth County.

Jennifer from Wall, NJ has been a Green Sun Energy Services client since April of 2019. Her 14 kW Generac from the 6000 series was installed by another company in August of 2013 and she switched the servicing to us nearly six years later, on a Silver plan. Silver pairs the annual visit with the Generac factory warranty. Wall is in Monmouth County.