Maryann from Middletown, NJ has been a Green Sun Energy Services client since July of 2020. Her 20 kW unit is a Honeywell, which is a Generac underneath the badge, and it has been on our PowerBase Silver plan for six years. Silver means the machine gets opened on a schedule rather than after a failure: oil and filters, battery tested, transfer switch checked, and a run under load. Honeywell-badged units are common enough around here that they are no trouble to service. Middletown is in Monmouth County.
Project Facts
- Location
- Middletown, NJ
- Service
- Standby Generator Service
- Client since
- July 2020
- Manufacturer
- Generac Model # 6244
- Rated output
- 20 kW LP / 18 kW NG
- Fuel
- Natural Gas
- Transfer switch
- 90 amp
- Load management
- Managed Whole House
Michael the tech was courteous and explained what he did. We have been very satisfied with Green Sun since we moved into our home. (Maryann DeCaterina-Rutigliano)
Green Sun Energy Services replied
Thank you for the positive feedback, Maryann! It's great to hear that Michael provided helpful service and that you've been satisfied with us since your move. We appreciate your support and look forward to continuing to serve you!
Standby generator questions from Middletown homeowners
Why do outages last longer on some Middletown streets than others?
Mature tree cover over overhead lines is the usual reason. Limbs coming down in wind, snow or ice take the lines with them, so heavily treed streets tend to see both more frequent outages and longer restoration times than open ones. It is one of the honest arguments for standby power rather than a portable generator.
Does the generator need its own gas shutoff?
The fuel installation has to include the shutoff arrangements required by the adopted fuel-gas code and by the installation instructions. The valve must be positioned where it is accessible, both for servicing and for isolating the machine in an emergency.
What does the automatic transfer switch do?
It moves the home's electrical supply between the utility and the generator. That is what lets the system work automatically, and it is also what prevents the house being connected to both sources at once. It is the piece that makes the rest safe.