Performing annual service for Generac generators under our care, with genuine Generac parts, is critical to ensuring the safe and reliable operation of the standby generator when you need it most. As a Generac authorized service provider, we offer affordable scheduled maintenance, Generac standby generator maintenance, remote monitoring, and extended warranty plans for 8 to 22 kW air cooled Generac, Centurian, and Honeywell generators located in New Jersey.
Annual Service for Air Cooled Generac Generators in New Jersey
Generac air-cooled backup generators need to be properly maintained to perform as intended. In order to ensure safe and reliable operation, generator maintenance needs to be performed on an annual basis. Regularly maintaining your Generac Generator with genuine Generac parts is key to the performance and reliability you count on when the lights go out.
As a Generac authorized sales and service dealer, we developed PowerBase, our Generac generator service plan, to provide a proactive approach to maintaining your Generac standby generator and identify problems that may otherwise go undetected, causing serious damage and potentially costly emergency repairs.
Each of our five Generac generator service plans include a combination of these three services:
1. Scheduled Maintenance For Your Generac Standby Generator
All of our PowerBase service programs include annual scheduled maintenance with all parts & labor required to complete the following services on your generator:
- Perform 5 Minute No Load Test
- Change Oil and Oil Filter
- Check/Change Spark Plugs
- Check/Adjust Valve Clearance
- Check/Change Air Filter
- Inspect/Clean Battery
- Inspect Gas Fittings
- Check Vibration/Noise/Leakage
- Inspect Fuel Plenum
- Clear Enclosure Louvers
2. Warranty, Maintenance & Repair For Your Generac Standby Generator
This refers to the maintenance & repair aspect of your generator. All 2014 and newer Generac Air Cooled Generators come with a standard 5-year limited warranty. This standard warranty includes the first 2-years of limited comprehensive coverage on miles, labor, and parts; year 3 includes limited comprehensive coverage on parts only; and years 4 and 5 includes limited comprehensive coverage on the engine (short block) and alternator (rotor and stator) parts only.
We are able to upgrade you to a 7-year extended warranty if you purchase the upgrade within 12-months of the generator purchase date, which will remain as the start date. We can also upgrade you to a 10-year warranty at any time after the purchase date, which will remain as the start date. Don't worry, if your generator was purchased before 2014, or if your warranty has expired, we can still fix your generator on a time and materials basis.
3. Monitoring Of Your Generac Standby Generator
As part of your standby generator maintenance package, we can monitor your generator remotely
For Generators with the Evolution 2.0 controller (with built in Wi-Fi) we can upgrade your MobileLink subscription and add you to our Fleet. Once operational, our team gets notified of the the generator’s Engine Hours, Battery Level and Fault Status via eMail —automatically.
If your Generator didn't come with Wi-Fi (Nexus or Evolution Controllers - Most 2008 to 2017 Models), we can install the new MobileLink cellular (Model #7169, ) remote monitoring solution to provide you (and us) with information about your Generac standby generator no matter where you are, using your computer, smart phone, or mobile device. View your generator’s status and maintenance needs. Set its exercise schedule. Review its running and maintenance history. And get notified of status changes. Mobile Link is designed for use with a generator equipped with an LCD display. Mobile Link is compatible with most 2008-and-newer air-cooled standby generators and 2010-and-newer liquid-cooled standby generators from Generac. NOTE: Please ensure you have cellular service capable of sending and receiving text messages in your area before purchasing.
We Offer Five Primary Generac Generator Service Plans
As a Generac authorized sales and service dealer, we developed our PowerBase Program to provide you with the combination of services listed above conveniently packaged into the five affordable generator service plans listed below:
PowerBase™ Bronze
- This standby generator service plan is our pay-as-you go program for scheduled maintenance on your Generac generator.
- Basic wi-fi monitoring is provided by generac on all units with the Evolution 2.0 controller
PowerBase™ Silver
This is our value leader... and our most popular standby generator service plan. For a small up-front fee and low monthly payments, we provide a fixed price on 5 years of scheduled maintenance with up to two schedule visits a year.
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- Standard limited warranty for 5 years from the date of Generator Activation. Years 1 and 2 includes parts and labor, year 3 is parts only, and years 4 and 5 cover parts for the short block.
- Scheduled maintenance (includes parts and labor) for 5-years with service visits every 365-days or 200-hours of run time between visits
- Basic wi-fi monitoring is provided by generac on all units with the Evolution 2.0 controller
PowerBase™ Gold
This Generac standby generator maintenance plan provides an extended (parts and labor) warranty for 5, 7 or 10 years plus 5 years of scheduled maintenance. For a reasonable up-front fee and low monthly payments, we also provide a fixed price on 5 years of scheduled maintenance with up to two schedule visits a year.
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- Extended warranty for 5, 7, or 10 year from the date of Generac Generator Activation (includes parts and labor)
- Scheduled maintenance (includes parts and labor) for 5-years with service visits every 365-days or 200-hours of run time between visits
- Basic wi-fi monitoring is provided by generac on all units with the Evolution 2.0 controller
PowerBase™ Platinum
This Generac generator maintenance and service program includes wireless remote monitoring and scheduled maintenance. For a very reasonable up-front fee and low monthly payments, we not only monitor the real time status of your generator, but dispatch a Generac Authorized Service representative if we discover a problem.
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- Standard limited warranty for 5 years from the date of Generator Activation. Years 1 and 2 includes parts and labor, year 3 is parts only, and years 4 and 5 cover parts for the short block.
- Scheduled maintenance (includes parts and labor) for 5-years with service visits every 365-days or 200-hours of run time between visits
- Active Fleet monitoring over wi-fi (wi-fi is included with generac units with the Evolution 2.0 controller)
PowerBase™ Diamond
This is our most complete standby generator service offering and the best way to protect the investment in your new generator for up to 10 years. For a reasonable up-front fee and low monthly payments, we not only monitor the real time status of your generator, but dispatch a Generac Authorized Service representative if we discover a problem.
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- Extended warranty for 5, 7, or 10 year (includes parts and labor) from the date of Generac Generator Activation
- Scheduled generator maintenance (includes parts and labor) for 5-years with service visits every 365-days or 200-hours of run time between visits
- Active Fleet monitoring over wi-fi (wi-fi is included with generac units with the Evolution 2.0 controller)
